When I founded the company, I wanted to give people like me the ability to adopt an organic lifestyle to whatever level they choose, by providing the quality & range of products required to go totally organic in a quick, convenient & stylish shopping environment.

I didn’t like searching far & wide to find products that I wasn’t sure were genuinely natural, & wondering whether the advice I was being given was just a sales pitch, & I don’t think you should have to either.

At So Organic we know whether the products work, & what they feel like or smell like because they don’t go on sale before the team have tested & enjoyed using them.

Our philosophy is that if we would recommend a product to our friends then we stock it, if we wouldn’t then we don’t!...See a video about us:

We understand that individual requirements & budgets vary, so we stock as wide a range of products as possible, but we don’t compromise on our principles. We consider ingredients carefully, & where possible look for products certified organic by bodies such as the Soil Association, & their worldwide equivalents. We also think very highly of BDIH & stock many of their “Certified Natural Cosmetics”. We provide detailed product information & ingredients lists & our product specialists are always happy to answer your queries by email or on free phone 0800 169 2579.

We will evolve as the organic industry continues to grow to bring you whatever you need to complete your organic lifestyle. I hope you’ll enjoy the journey with us.

With my best wishes

Why we’re the #1 Choice for Organic Products in the UK…

• The first Soil Association Certified Online Retailer with the best range of organic lifestyle products
• We care – We use biodegradable packing materials and recycled boxes, through a carbon neutral parcel service
• We dispatch over 99% of orders placed by 11:00am the same working day
• 96% of our customers recommend us to their friends
• We understand the organic standards and we’re able to give you honest advice
• We are not tied to any one brand so we’re impartial when recommending organic products
• We sell complete ranges, not just a few products from a particular brand unlike other companies
• …so, we are “the best place to buy organic products” (Marie Claire May 09)
• So Organic is seen by press and experts as a pioneer in the organic industry
• So Organic has the most knowledgeable thinkers in the organic industry. We have advised key brands on their product ranges, assisted in their product development and have even created our own bespoke products for customers. We are much more than a retailer, know what we are talking about, and quite simply have walked the talk!
• That is why So Organic and founder Sam Burlton has won numerous business awards and accolades, and along with Head of Beauty Emma Thomson, are seen as Organic pioneers

The So Organic 3 Step Promise to you…

Our Products Promise to You

1. We won’t stock products that contain chemical nasties
2. We will only recommend products we would recommend to our friends
3. We will continually search for and stock the best organic products available

Our Customer Service Promise to You

1. We will provide free phone access to the advice of our product specialists
2. We will respond to all email and telephone messages quickly and to the best of our ability
3. We will continually expand our knowledge to be able to give you the best advice

Our Delivery Promise to You

1. We commit to dispatching your order, if placed before 11am, that very same working day
2. If we cannot dispatch it, this will only be because we are unexpectedly out of stock of an item. You will be informed about this at checkout, when a product may be available to order, but will indicate that dispatch may be delayed by a number of days.
3. We commit to keep you up to date with the progress of the order through our dedicated customer service team if the indication of the number of delays is likely to be exceeded.

Customer Satisfaction is our Number One Priority. Full Stop!

At So Organic we strongly believe in building a close relationship with our customers & listening in detail to their requirements. If you have any questions about the current product range, ideas or feedback, please contact us by email at help@soorganic.com or on 0800 169 2579