Following feedback from customers, today we’re announcing some changes to the way our free gift system works. We know you love the bonus gifts you get as your order increases but sometimes the leap to the next gift level is just too great. So we’re introducing extra stages to the free gift system to make the levels closer together, and an gift upgrade system so that the more you spend, the better your gift.
This is how it works:
Spend £25 + and get Free UK Standard Delivery
Spend £40 + & get 5 Free Samples (+ Free UK Standard Delivery)
Spend £50 + & get a Free Organic Soap (+ Free UK Delivery & 5 Free Samples)
Spend £75 + Gift upgraded to an Organic Shower Gel instead of a soap (+ Free UK Delivery & 5 Free Samples)
Spend £100+ Gift upgraded to an Organic Body Lotion instead of a Shower Gel (+ Free UK Delivery & 5 Free Samples)
The Free Gifts are added to your basket automatically when your order reaches the right level.
Please note the fragrances and brands we select for your gifts will change depending on the season and availability. We cannot guarantee a particular brand or fragrance, but if you prefer that we don’t upgrade your gift, for example because you really want a shower gel then let us know by putting a note in the comments box at checkout.
Other brand and department specific offers and promotions are unaffected and on occasion it may be possible to qualify for multiple gifts from various promotions in a single order.
If you have any questions please contact us or call 020 8465 5600. We’re happy to help and would love to hear from you.









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